What are you looking for?

SHIPPING & RETURNING

Shipping Policy

At GuangYuanXing, we want you to enjoy your new wardrobe additions as quickly and smoothly as possible. Here's everything you need to know about our shipping process:

  • Shipping Time: Our typical delivery timeframe is 10 to 15 business days. Please note that delivery times may vary slightly depending on your location and carrier.

Once your order is shipped, you will receive a tracking number via email so you can follow your package's journey.

 

Returns & Exchanges

Your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help:

  • Return Period: You may return unworn, unwashed, and undamaged items within 30 days of receipt for a refund or exchange.

  • Return Process: To initiate a return, please contact our Customer Support team at [support@guangyuanxing.com] with your order number and reason for return. We will provide you with instructions and a return shipping label if applicable.

  • Return Shipping Cost: Customers are responsible for return shipping fees unless the return is due to a defective or incorrect item.

  • Refunds: Refunds will be processed within 7-10 business days after we receive your returned items. Refunds will be issued to the original payment method.

  • Exchanges: If you wish to exchange an item, please specify your desired size or product in your return request.

Need Help?

If you have any questions about your order, shipping, or returns, please don't hesitate to reach out to our friendly customer service team at [support@guangyuanxing.com]. We're here to make your shopping experience smooth and enjoyable!

Thank you for choosing GuangYuanXing — where elegance meets everyday.